Cancellations

Cancellations cannot be accommodated after 24 hours of placing an order. Please ensure your purchase is a well-considered decision before proceeding. Feel free to contact us with any inquiries or concerns, and we'll do our utmost to assist you.

Your order will be shipped the same day or next day. We do our best to ship the orders as fast as possible.
7-14 business days estimated delivery time and may take up to 20 days depending on your location in Canada. We utilize trusted carriers like Canada Post and UPS for shipping, but please be aware that we have no control over delivery timelines once your package is with the courier.

it is important to note that we are not liable for lost, stolen, or delayed packages once they are in the possession of the mail courier. If your tracking indicates delivery, but you suspect an issue, please reach out to us on our contact page.

No returns or exchanges

No returns are allowed due to hygienic reasons.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please be advised that this item is shipped as untracked letter mail which means it does NOT come with tracking. If you need your item sooner or would like to track it, please select upgraded shipping upon check out.

Digital downloads will be immediately delivered your email upon purchase.

Should you have any questions or concerns, please do not hesitate to contact us.